Privacy Policy

Effective date: August 11, 2025

L & D Hot Shot Service LLC (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide when you use our delivery, assembly, courier, and medical courier services or visit our website. This Privacy Policy explains what information we collect, how we use it, and your choices about that information.

Personal Information: Name, email address, phone number, billing and shipping address, payment or billing information, and any other information you provide when booking or requesting services.

Service Information: Pickup and delivery addresses, service details, special instructions, and proof-of-delivery signatures or images necessary to complete services.

Technical & Usage Data: IP address, device and browser details, cookies and similar technologies, and analytics data about how you interact with our website.

We collect information when you:

• Request a quote or book a service online or by phone
   
• Contact customer support
   
• Provide information to our drivers or contractors during pickup/delivery
   
• Interact with our website (cookies and analytics)
   

We use personal and service information to:

• Provide and fulfill services (scheduling, pickup, delivery, assembly)
   
• Process payments and send receipts
   
• Communicate updates about your service
   
• Improve our business operations and customer experience
   
• Use aggregated or anonymized data for analytics
   

We do not sell or rent your personal information. We may share personal information:

• With trusted contractors, drivers, or partners who help perform services
   
• With payment processors and billing providers to process transactions
   
• To comply with legal obligations or in response to lawful requests by public authorities
   
• In connection with a business transfer, such as a merger, sale of assets, or financing (with notice to affected users when required by law)
   

We implement reasonable administrative, technical, and physical safeguards intended to protect personal information from unauthorized access, use, or disclosure. No method of transmission or storage is 100% secure.

Our website uses cookies and similar technologies to operate the site, remember preferences, and analyze site usage. You can control cookie settings through your browser, though disabling cookies may reduce functionality.

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will take steps to delete it.

You may request access to the personal information we hold about you, ask that we correct inaccurate information, or request deletion of your personal information (subject to legal and operational exceptions). To exercise these rights, contact us using the information below.

We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

If we transfer personal information across borders for business purposes, we will take reasonable steps to ensure it remains protected consistent with this Privacy Policy and applicable law.

We may update this Privacy Policy from time to time. When we make material changes, we will post the revised policy on this page with an updated effective date.

L & D Hot Shot Service LLC
1452 Hughes Rd Ste 200, Grapevine Texas, 76051
Email: Larry@LDHotShot.com
Phone: 214-390-3262